Ticketing Information

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Box Office

Contact Info
812.437.8300 direct

The Old National Events Plaza Box Office is located just inside the main entrance along Locust Street between Martin Luther King Jr. Boulevard and 9th Street. Please enter through the doors marked Aiken Theatre.



Wednesday, Thursday, Friday │10 am-5 pm*

Monday and Tuesday │CLOSED


Weekend Box Office Hours are scheduled during most ticketed theatre events. Please call the Box Office for specific hours.

*Holidays and special circumstances may affect these hours.

Ticket Windows
Four ticketing windows are available for service at the Box Office. ADA-accessible windows are available. The number of windows in service is determined by event needs.

Touchless Ticketing and Entry
Our self-serve kiosks allow for touchless scanning of printed and digital tickets upon arrival. All credit card transactions in the box office are conducted using client-facing card readers to ensure a contactless transaction.

Purchasing Tickets

Tickets may be purchased at the Old National Events Plaza Box Office or through www.ticketmaster.com via desktop, mobile devices and the TM app.

Ticketmaster Customer Service:
For direct access to Ticketmaster support on previously placed orders.

Ticketmaster Customer Service for Accessible Seating:
For direct assistance with accessible seating.

Will Call

Will Call is located at the Box Office just inside the main entrance marked Aiken Theatre.

Tickets purchased through TM will be ready for pickup one hour prior to the event (subject to change).

Picking up Tickets
The photo ID of the ticket purchaser is required for pickup. Please also provide the credit card used for payment if possible, though this is not required. If the ticket purchaser is not available for pickup, please make arrangements by contacting TM or the Box Office.

Accepted Payments
Master Card, Visa, American Express, Traveler’s Check, Discover. Personal checks are accepted two or more weeks in advance of the show at the Box Office only.

For additional Will Call information, please contact the box office on the day of show at 812.437.8300.

Ticketing Policies

Once a ticket has been scanned for entry into the Old National Events Plaza, guests are not permitted to exit and re-enter the venue. Please note, there is no designated smoking area at Old National Events Plaza.

Children's Tickets
Each event establishes guidelines for children's admission. Please refer to the specific event page for age requirements or contact our Box Office for further information.

Duplicate Tickets
Patrons with illegally duplicated tickets will not be permitted into the Old National Events Plaza.

Lost/Destroyed/Damaged Tickets
We are happy to reissue tickets if the proof of purchase is provided along with the ticket purchaser's proper ID.

Tickets are not eligible for refunds or exchanges unless the time or date of the show has been changed. Refunds are available at the point of purchase.

Ticket Resale
The resale or attempted resale of tickets on Old National Events Plaza property is prohibited by law. Violators will be asked to leave the premises and are subject to arrest and prosecution.
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