12:00 PM - 5:00 PM Monday-Friday and when there is an event

Old National Events Plaza Ticket Office opens at 3:00 PM or 2 hours prior to doors on the Weekends when there is an event. Old National Events Plaza Ticket Office is open on day of show only. Please visit the Ford Center Ticket Office to purchase advanced in-person tickets.

• Download the Ticketmaster App to access mobile tickets
  • How do I use Mobile Entry Tickets?
  • How do I add tickets to a digital wallet?

Visit the Ticketmaster Help Center for more assistance with your Ticketmaster tickets.

Please have your ticket downloaded prior to arriving at Old National Events Plaza to prevent entry delays.

Accepted payment methods at the Ford Center Ticket Office include cash, VISA, MasterCard, Discover, and American Express. Old National Events Plaza Ticket Office is cashless.

ADA Accessible seating is available at various locations in theatre. ADA tickets can be purchased at the Ford Center Ticket Office, on Ticketmaster, or by contacting the Ticket Office at (812) 422-1515. Wheelchairs can't be stored in the aisle during show. The nearest staff member can help you find the closest area to store the chair during show.

Tickets may be picked up at the Will Call window beginning two hours prior to the event. The customer must present a valid photo ID for the purchaser of the tickets. Tickets will only be released to the person whose name was provided with the ticket order.

A strict No Refund or Exchanges policy will be enforced.

When events first go on sale, and there is a line of customers, the Ticket Office will enforce the following:

• Depending on the event, lines may be organized by first come-first served.
• Only the person purchasing the tickets may come to the ticket window. Other guests may wait outside of the on-sale area.
• Cell phones may not be used while the customer is at the ticket window.
• Due to the number of ticket requests on Ticketmaster at the beginning on an on-sale, customers may only request “Best Available” seats. Specific section or row requests cannot be handled during the first hour of the on-sale.

These policies will help the Ticket Office to offer you the best opportunity to purchase tickets for an event. Any other requests will be handled at the earliest possible opportunity.

Due to the nature of the business, we host events that may sell out, so patrons sometimes go to the secondary market to purchase their tickets. Ford Center is not able to guarantee that these tickets are legitimate because they were not purchased from an official source. By purchasing these tickets, you might be the victim of scalping. We have encountered situations where a patron purchases tickets through one of these websites, and finds out that the tickets were counterfeit at the event, so they are not able to attend the show. Sometimes, while you may receive real event tickets, you end up paying more than face-value for these tickets.

Ticketmaster is the official ticket provider of Ford Center, Victory Theatre, and Old National Events Plaza. We can only access Ticketmaster accounts in our system.

In order to avoid missing an event, you should NOT purchase tickets from secondary websites.